Returns & Exchanges
At FANG NYC, we want you to be fully satisfied with your purchase. If your order doesn't meet your expectations, we accept returns and exchanges on unworn, unwashed items with original tags attached within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in the original FANG NYC packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing